Frequently Asked Questions

A secure platform to buy and sell products, and services with escrow protection.

Anything can be sold on the platform — it is not limited to educational material. You can list physical goods, digital products, and services across many categories.

When you pay, funds are held in escrow. The seller is paid only after you confirm receipt, or after a dispute is resolved.

Sellers pay a 4% fee on successful transactions. Buyer-initiated cancellations may incur a 2% processing fee. See Seller Fees.

Yes. Buyers can make offers and sellers can counter until an agreement is reached.

Open a dispute from your dashboard. Our team reviews evidence from both parties and resolves within defined timelines. See Disputes.

Reach us via WhatsApp +254 789 619 146 or email educeptisafrica@gmail.com / support@educeptis.africa.